WARRANTY IZIGALERY.FR 
FREE RETURNS

All items purchased on the site IZIGALERY.FR WHOSE DELIVERY IS FREE can be exchanged or refunded or benefit from 
the withdrawal period except for Switzerland. The period during which the customer can request an exchange or
reimbursement is 30 days from the date of receipt of the item(s) and to assert his right of withdrawal (outside Switzerland),
the period will be 14 days from from the date of receipt of the item(s). In this case the return is free.
RETURNS AT YOUR CHARGE
All items purchased on the site IZIGALERY.FR WHOSE DELIVERY IS PAID can be exchanged or refunded or benefit from 
the withdrawal period except for Switzerland. The period during which the customer can request an exchange or refund
is 24 days from the date of receipt of the item(s) and to assert his right of withdrawal (outside Switzerland),
the period will be 14 days from from the date of receipt of the item(s). In this case the return is at your expense.
The return of the item(s) within this period must imperatively follow the procedure detailed below:
To be accepted, returns must meet the following characteristics:
- The products must never have been worn outdoors,
- The products must be in new condition,
- The returned products must correspond to the delivered products,
- The products must be returned in their original packaging in good condition (shoe box not taped), all in a properly closed package,
- Products must be returned within 30 or 24 days of receipt of the order,
- Empty packaging will result in a refusal for any exchange or refund,
- Follow the procedure below
- It is important to follow the return procedure, the first step of which is to make a return request in the customer account.
- The return is processed within 7 to 10 working days.